Important Information
Masihi Shiksha VidyapeethSM is a service mark of Agathosune Association (CIN: U85300DL2022NPL405509).
For all policy puproses, Masihi Shiksha VidyapeethSM implies Agathosune Association.
This policy applies to donations, all fees and subscription payments.
We are grateful for your donation and support of our organization. Agathosune Association is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations. Agathosune Association expects that all donors will exercise due care and diligence while making donations.
Donations are normally non- refundable but if you have made an error in making your donation or change your mind about contributing to our organization please contact us. Agathosune Association will examine each request for refund of donation and endeavour to make the refund. Agathosune Association may also seek further information/ documents and donor must cooperate in this regard.
However, Agathosune Association is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
Subject to Agathosune Association’s discretion, refunds are initiated using the original method of payment. For example, if you made your donation by credit card, your refund will be credited to that same credit card. The refunds are processed within 5~7 working days, from the date of approval.
If you would like your donation to Agathosune Association to be refunded, you must request Agathosune Association in writing or by email for a refund and your request must reach Agathosune Association within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
- Made the donation online, electronically or through other means, OR
- Handed over the cheque / demand draft to Agathosune Association or someone authorised by Agathosune Association for this purpose, OR
- Despatched the cheque / demand draft to Agathosune Association by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:
- Date of donation
- Donation amount
- If donation was made through cheque/draft, please provide Cheque/Draft no.
- If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
- If donation was made online, please provide Donation-ID.
Automated Recurring Donation Cancellation
Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us immediately.
All decisions of Agathosune Association in this regard will be final and binding on the donor.
Remember, no donation is small when it comes to partnering to serve people in communion with God. Let us get on with giving generously!
If you have a concern to report, you can email us at complaint@masihi.shiksha.